Dealing with a Garage Door Off Track? Here’s What You Need to Do
Dealing with a Garage Door Off Track? Here’s What You Need to Do
A garage door that has come off its tracks is not only a hassle; it’s also very dangerous. Trying to force a door closed when it is hanging at a dangerous angle or is completely jammed can cause serious injury or permanent damage to your door system.
We at DoorMaster are experts at fixing garage doors that have come off their tracks. We offer quick, dependable, and professional service to make your home safe again.
What Makes Garage Doors Come Off Their Tracks?
If you know why your door came off the tracks, you can keep it from happening again. The most common offenders are:
- Broken Cables: If one of the cables on your lift breaks or frays, the door will lose balance and pull unevenly, causing the rollers to jump off the track.
- Obstructions: A small pebble or even a simple garden tool stuck in the track can make a roller stick and pop out.
- Vehicle Impact: It happens to everyone! If you hit the door with your car by accident, it can easily knock the tracks out of alignment.
- Worn-out rollers: Rollers can get flat or rusty over time, making them less likely to glide smoothly and increasing the risk of derailment.
The Risks of Fixing It Yourself
A broken garage door is not a good weekend project, even though many home repairs are. Garage doors are heavy, often weighing more than 200 pounds, and springs and cables keep them under a lot of stress.
Stop using your door right away if it is off its track. If the door is not stable, don’t pull the emergency release cord. This could cause the door to fall.
What We Do at DoorMaster Solution
When you call our trained technicians, they follow a strict safety and repair process:
- System Inspection: We find out what the problem is, like a bent track, a broken spring, or cables that have snapped.
- Safe Realignment: We use special tools to hold the door in place while we carefully guide the rollers back into the tracks.
- Track Straightening: We ensure the tracks are perfectly parallel and bolted to the walls of your garage.
- Testing and lubrication: After the repair, we ensure everything works smoothly and quietly by lubricating all moving parts and conducting a safety check.
Why Pick DoorMaster?
We have service vans across Canada, and our main office is in Mississauga, so we’re always close by when you need us.
- Emergency Service 24/7: We know that garage doors can break at any time of day or night.
- Our technicians are fully trained to work safely with high-tension systems and are licensed and insured.
- All Makes and Models: We can fix any brand of garage door for homes and businesses.
Don’t let a small problem turn into a big accident. Call the “DoorMaster Garage Doors” today if your door is making noise, popping, or is clearly off its track.


